Amy Schwartz is an Adjunct Professor who teaches in the MMM Program, and acts as a thesis mentor for the Engineering Design and Innovation (EDI) program, in addition to her role as Healthcare Lead at IDEO.
For over 30 years, Dr. Amy Schwartz has used her training as a cognitive psychologist to humanize technology and has applied her expertise in human-centered design across a wide range of challenges and a multitude of domains. For the last 19 years, Amy has worked at IDEO, the world-renowned design and innovation firm, where she founded the design research group in the Chicago studio, served as the global design lead for the IDEO health practice, and led the design research for some of IDEO’s most innovative and successful designs including the award-winning Lifeport Kidney Transporter (which won the IDSA Design of the Decade award and is in the permanent collection of New York’s Museum of Modern Art), Medtronic StealthStation surgical navigation system, Bayer Contour glucose meters, and Sherwin Williams’ ColorSnap in-store color selection system. She has worked with a wide variety of clients from startups, to industry giants like Baxter, Eli Lilly, and Ford as well as clients in the governmental and public sectors such as the Department of Health and Human Services and the Robert Wood Johnson Foundation. Amy excels in helping clients and design teams frame problems in new ways to inspire innovative design solutions.
Amy has broad expertise in human-centered design and innovation, and a particularly deep expertise in the health domain. Because she has worked closely with everyone from consumers, patients, and their families, to providers and their care teams, to pharmacists, pharmaceutical companies, and payers, she has an empathic, holistic understanding of the entire modern healthcare ecosystem and the needs, desires, fears, and real-life contexts of a multitude of stakeholders.
PhD, Cognitive Psychology, Yale University, New Haven, CT
BA, Psychology, Columbia University, New York, NY