Jeanne Marie Olson is a faculty member in the graduate program for Learning and Organizational Change in the School of Education and Social Policy (MSLOC), as well as an adjunct lecturer for Segal. She is also a faculty adviser for Design for America.

Olson has been a practitioner for over 20 years in professional services and consulting firms including Scient, Hewitt, and Chrysler Systems; and has worked for a variety of industries including retail, manufacturing, health care, hospitality, consulting, financial services, information technology, higher education, and government services.

She led the Chicago User Research Lab for Scient, helped to establish the global knowledge management practice for Hewitt, and was a charter member of Hewitt's Global Center of Expertise for Learning and Development. Her interests include learning and cognition, human factors, participatory human-centered design, and organizational analysis.

Most recently, Olson has been exploring how the design of data visualization and interaction with data through OpenGov Smartphone applications affects community engagement and improved understanding of District Level decision-making in Chicago Public Schools.


MS, Education and Social Policy, Organization Development and Workplace Learning, Northwestern University, Evanston, IL

BS, Organizational Leadership, Purdue University, West Laffayette, IN

Research Interests

Learning and cognition; human factors; participatory human-centered design; organizational analysis; data visualization and interaction; community engagement; decision-making processes