Why did you choose MMM?

The MMM program was especially appealing to me because I wanted to gain a hard skillset in design and technology – outside of the typical MBA curriculum – in order to understand how to add value to an organization in a differentiated way.

What does design innovation mean to you?

Design innovation means approaching problems from a relentless mindset of putting humans first. Observations are prioritized over hypotheses, and empathy is more important than a high IQ. If an individual or organization can gain a deep understanding of who customers are, solutions can be tailored to meet their unmet needs in an incredibly impactful way.

What do you wish you had known before starting business school?

I wish I had known how bad the bagels were in the Midwest. I would have brought more frozen New York ones when I moved here.

I wish I knew how to...

Ski...or at least ski well. But it hasn’t prevented me from enjoying Kellogg Ski Trip two consecutive years!

What is your favorite weekend activity?

The mini New York Times crossword puzzle.