Human Centered Design: Bridging People and Technology
Designing products, systems and services in a human-centric way requires thorough understanding of human behavior in natural settings, thereby taking into account as many aspects of human behavior (perception, intentions, emotions…) as possible. This calls for fundamental research into human behavior that is inspired by challenges from the real world. This human-centric perspective is underlying most projects our group has recently carried out at Delft University of Technology. The objective of these projects is to contribute to the development of smart (real and virtual) environments that can enhance human capabilities by sensing, interpreting, reacting to and even anticipating human behavior, i.e., intentions and/or emotions, as observed in the natural world. In this presentation I will describe some of these projects. In NOGRIP (Non Obtrusive Gesture Recognition for Intuitive Performance) we developed an electronic learning environment for deaf and hearing-impaired young children. To this end, we investigated human perception of gestures and the implementation of the resulting insights into automatic sign language recognition algorithms. In another project, we focused on designing engaging interactions with digital products by employing game-like user interfaces. Engagement was found to depend on the richness of a user interface via experienced challenge and sense of control, i.e., users appreciate the challenges evoked by the richness of an interface, provided that they still have the feeling that they are in control. In the I-Share project we designed a series of human cooperation inducing interfaces for exchanging multimedia in a P2P-TV system. Among others, we investigated the impact of factors like social distance and type of exchange goods on human cooperation. Research projects like these indicate that the development of successful human-centered interfaces is a delicate game requiring thorough knowledge about humans.
Huib de Ridder is a professor of Informational Ergonomics in the Faculty of Industrial Design Engineering at Delft University of Technology, The Netherlands. He holds a M.Sc. degree in Psychology from the University of Amsterdam and a Ph.D. degree from Eindhoven University of Technology. From 1982 till 1998 he was affiliated with the Vision Group of the Institute for Perception Research (IPO), Eindhoven, The Netherlands, where his research focused on both fundamental and applied visual psychophysics. From 1987 till 1992 his research on the fundamentals of image quality metrics was supported by a personal fellowship from the Royal Netherlands Academy of Arts and Sciences (KNAW). He is heading the Human Information Communication Design (HICD) group consisting of researchers with a background in industrial and graphic design, physics, computer science, psychology and ergonomics. He was Head of the Department of Industrial Design from 2002 till 2006. In May 2008 he co-founded the Delft Perceptual Intelligence Lab (π-Lab) to investigate (multi-) sensory fluency. He is (co-)author of more than 150 scientific publications in such diverse fields as user understanding (e.g., intention tracking in user-product interaction, interaction with embedded intelligence, engagement), information presentation (e.g., picture perception, form perception, image quality), ambient intelligence and wireless communication (e.g., inducing cooperation in P2P networks, willingness-to-share in virtual communities) and vision-based gesture recognition.
Hosted by EECS Professor Thrasos Pappas.
Co-sponsored by the Department of Electrical Engineering and Computer Science and the Segal Design institute